@boli8185 We appreciate you reaching out here in our community about your interest in Gigabit Pro. You have the right team to assist with the upgrade. We'll have to get your full name and complete service address in a Direct Message, so we may get started. We look forward to your DM with the info.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
EG
Expert
•
110K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityLinda
Official Employee
•
1.8K Messages
3 months ago
@EG Thank you!
@boli8185 We appreciate you reaching out here in our community about your interest in Gigabit Pro. You have the right team to assist with the upgrade. We'll have to get your full name and complete service address in a Direct Message, so we may get started. We look forward to your DM with the info.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0
EG
Expert
•
110K Messages
3 months ago
YW @XfinityLinda !
0
0