pebbles1221's profile

Visitor

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11 Messages

Monday, November 6th, 2023 4:24 AM

Closed

Gigabit Pro

Hello, I am trying to see if gigabit pro or gigabit X6 is available at a location of mine, Ive notice recent construction in my area and am curious. 

Expert

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109.6K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

1 year ago

Hello, @pebbles1221

Could you please send our team a direct message with your full name and full address? To send a direct message: 

  1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 
  2. Click the "New message" (pencil and paper) icon
  3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
  4. Type your message in the text area near the bottom of the window
  5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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