Regular Visitor

 • 

4 Messages

Wednesday, June 21st, 2023 11:40 PM

Closed

Gigabit Pro

Looking to find out if I can get gigabit pro. Customer service no help.  

Expert

 • 

110.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2K Messages

2 years ago

@Tucker2024 Hello! Thank you for reaching out to us here on our Community Forums. We can definitely see you live in an area that qualifies for Gigabit Pro. We'll need you to send us a Private Message with your full name and address to assist you further. Here are instructions on how to send us a PM in case you need them:

 

Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to hearing from you.

forum icon

New to the Community?

Start Here