Gigabit Pro X10 Account/Billing Issues

After having fiber pulled to my home, on 4/1/2025 I signed a contract for Gigabit Pro X10 to be activated. On 4/4/2025 an Xfinity Technician installed the last equipment and activated my new service. On 4/18/2025 I received an E-Mail stating that my "pending order" had been cancelled because Xfinity wasn't able to reach me, but I had no missed calls/voicemails/e-mails from Xfinity other than the cancellation E-Mail. I did not see the E-Mail until 4/28/2025, but fearing it was legitimate and that it was regarding my new Gigabit Pro X10 service, I called and messaged on 4/29/2025, and was told that it was in fact my Gigabit Pro X10 order that had been "cancelled" and a new order would need to be created but could be completed right away since the service was already active at my residence. After signing another contract on 4/29/2025, I was checking my Xfinity Account to ensure it reflected the changes, but was no longer able to see the service details at that address (I have two addresses with Xfinity service associated with my login). A ticket was opened CR198163411 to resolve those issues but I haven't heard back and still can't view the address with Gigabit Pro X10. I was supposed to be billed on 5/3 for my monthly service, but have yet to see a charge come through. In checking my Xfinity Account, I was able to see that my default account (where my Gigabit Pro X10 Service now is) it shows "Inactive" next to the word "Default" which leads me to believe something is still setup incorrectly. I need to make sure that my service is correctly setup, that the billing is going to the correct payment method, and that I don't get overcharged. Most importantly, I want to make sure I don't lose the Gigabit Pro X10 service that took five (5) years to get installed. If someone could please assist in resolving these issues, I would greatly appreciate it.