Visitor

 • 

1 Message

Tuesday, December 30th, 2025 3:46 AM

Gigabit Pro Service availability check

Hi Team!

I am interested in a Gigabit x10 serviceability check.

Thank you!

Oldest First
Selected Oldest First

Expert

 • 

115.1K Messages

10 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

10 hours ago

Hey @2kidznamortgage! We can help submit this request for you! Please send us a direct message with your full name and service address to get started. 

 

To send a direct message: 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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