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user_je85
1st Topic

Visitor

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2 Messages

Sun, Apr 18, 2021 11:26 PM

gigabit pro service area

It seems like the best way to see if gigabit pro service is available at my home is to post here.  Anyone know how to start that?

Question

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Updated 

24 d ago

16

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Responses

ComcastThomasF

Official Employee

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168 Messages

25 d ago

Hello and thank you! I really appreciate you being a member of the Comcast Family! Thank you for reaching out to our social media forum, it’s great we can connect this way! I would be happy to assist you in determining if Gigabit Pro is available at your residence. To get started please send me a private message with your name and service address by clicking on the chat icon at the top right of the page. Then select the Xfinity Support tab to start the chat session. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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user_je85

Visitor

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2 Messages

Your name doesn't come up in the PM search and it will not let me type a name without the search function.

Like

24 d ago

0

ComcastStephanie

Official Employee

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116 Messages

I apologize for any confusion, it would be to the Xfinty Support handle, not our individual usernames. Please ensure you are sending your message to our 'Xfinity Support' handle. Thank you! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Like

24 d ago

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