lordsdrake's profile

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5 Messages

Friday, May 31st, 2024 4:37 PM

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Gigabit PRO I need to order , help.

Gigabit PRO  I need to order ,  help.

Official Employee

 • 

2K Messages

11 months ago

@lordsdrake

Could you please send us a direct message including your name, account holder name (if different), and the service address so we can get started. Myself or one of my awesome colleagues will respond as soon as possible.

 

 

 

 

 

 

 

To send a "Direct Message" to Xfinity Support:

 

 

 

Click "Sign In" if necessary

 

 

 

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

 

 

 

Click the "New message" (pencil and paper) icon

 

 

 

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 

 

 

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 

 

 

- An "Xfinity Support" graphic replaces the "To:" line

 

 

 

Type your message in the text area near the bottom of the window

 

 

 

Press Enter to send it

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