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SeattleBeardMatt

1 Message

Saturday, April 5th, 2025 8:25 PM

Gigabit Pro Availability

Hello Comcast Support team!

id love to get an analysis started to see if I’m eligible for the Gigabit Pro service at my home.

Thank you! 

Question

 • 

Updated 

1 month ago

16

1

0

Accepted Solution

XfinityThomasD

Official Employee

 • 

1.2K Messages

1 month ago

 

SeattleBeardMatt Thanks for posting on our Forums! Our team would be happy to help get the ball rolling for Gigabit x10 (Pro) services. There are a few things we'd need to review, and can create a request to have our backend team check the eligibility for your home. Please send our team a direct message with your full name and address.

 

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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