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pebbles1221's profile
pebbles1221
1st Topic
Conversationalist

Visitor

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11 Messages

Monday, June 17th, 2024 4:38 PM

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Gigabit Pro availability

Hello, I am trying to see if gigabit pro or gigabit X10 is available at a location of mine, I've notice recent construction in my area and am curious if the service is now available at my location. 

Any help in this matter would be appreciated.  

Question

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Updated 

9 months ago

79

2

0

XfinityJamesC

Official Employee

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2.1K Messages

10 months ago

Greetings, @pebbles1221! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about Gigabit X10 service. You have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

0

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user_cae539

Visitor

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1 Message

10 months ago

Hello,

I also have Xfinity Service (Gigabit) and am interested in Gigabit X10 Service. I purchased and am moving into a new home next month and I hope that because it's new construction, Gigabit X10 Service will be available there. I would like someone to check the new address.

Thank you,

3

0

XfinityEmilyB

Official Employee

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2K Messages

@user_cae539 Thank you for reaching out to our page and congratulations on the new house! I can definitely check to see if GIG X10 service is available at the new place. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

qazwsxedcrfv

1 Message

I don't see a pen and paper icon; has the location of this icon changed?

9 months ago

0

XfinityDena

Official Employee

 • 

3.2K Messages

I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! @qazwsxedcrfv


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

9 months ago

0

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