1 Message
Gigabit Pro availability
Hi, I am looking to DM a Comcast employee to inquire about the availability of Gigabit Pro service for a residential townhome. Thanks!
1 Message
Hi, I am looking to DM a Comcast employee to inquire about the availability of Gigabit Pro service for a residential townhome. Thanks!
XfinityThomasA
Official Employee
•
2.3K Messages
2 years ago
Hey there, @user_31c10d! You have reached the right team for help regarding Gigabit Pro services. Could you please send our team a direct message, so we can review the details of Gigabit Pro together?
To send a direct message:
• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address. Thank you!
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