Joker45's profile

Frequent Visitor

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12 Messages

Thu, Jun 9, 2022 12:56 AM

Gigabit Pro availability?

Hello,

I would like to find out if Gigabit pro is available at my address. 

Thank you. 

Accepted Solution

Official Employee

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115 Messages

4 m ago

Hey there @Joker45 , thank you for reaching out for support here at the Xfinity Community Forums this evening. I would love to review your account for the availability of Gigabit Pro service at your address!

Could you please send our team a direct message with your full name and full address?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

See https://comca.st/3KQF8q9 for an example.

Visitor

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1 Message

3 m ago

Hello, there I'm a current Xfinity customer and looking to up to Gigabit Pro as well, if it's available in my neighbourhood. 

(edited)

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