Thu, Jun 9, 2022 12:56 AM
I would like to find out if Gigabit pro is available at my address.
3 m ago
4 m ago
Hey there @Joker45 , thank you for reaching out for support here at the Xfinity Community Forums this evening. I would love to review your account for the availability of Gigabit Pro service at your address!
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
Hello, there I'm a current Xfinity customer and looking to up to Gigabit Pro as well, if it's available in my neighbourhood.