Gigabit PRO Availability

Calling sales is useless, how do I get ahold of someone for a quote / availability check for Gigabit Pro (2Gbps symmetrical).

Responses

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user_e94235

Visitor

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8 Messages

4 years ago

I'd like to know about availability as well, but when I click on Comcast employee profiles, I am not given an option to DM. What can I do?

1

XfinityVianney

Official Employee

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2.2K Messages

Hello, @user_e94235! There should be a chat icon located on the top right corner of your screen when you are logged in. Once selected, you can search for Xfinity Support to send a message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

U

user_e94235

Visitor

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8 Messages

4 years ago

@ComcastVianney There is no chat icon on this page. When I log into my account on xfinity.com and try to get to chat through there, the chatbot doesn't know that Gigabit Pro exists. What can I try next?

1

0

XfinityVianney

Official Employee

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2.2K Messages

@user_e94235 I recommend starting by creating your own public post. I see you have joined in on the thread, but I believe having your post will help generate the option for you to send us a message. It creates a case for us to follow and engage directly for your specific account. Can you give this a try?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

Customer Service

codezomb

Gigabit PRO Availability

user_e94235

XfinityVianney

user_e94235

XfinityVianney

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