Hello, @tanotaru! Thank you for creating a post about your interest in Gigabit Pro (Gigabit x10 fiber). I'd be happy to review eligibility and cost requirements with you before determining if you'd like for us to submit a ticket on your behalf, asking if your location can receive this particular service. Could you please send our team a direct message to get started?
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
XfinitySara
Official Employee
•
1.7K Messages
1 year ago
Hello, @tanotaru! Thank you for creating a post about your interest in Gigabit Pro (Gigabit x10 fiber). I'd be happy to review eligibility and cost requirements with you before determining if you'd like for us to submit a ticket on your behalf, asking if your location can receive this particular service. Could you please send our team a direct message to get started?
To send a direct message:
To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!
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