Regular Visitor
•
5 Messages
Gigabit Pro Availability at New Address
I am going to be moving to a new address in a couple of months, and I wanted to know if Gigabit Pro (full fiber) might be an option there. Can anyone from Comcast help me to determine if Gigabit Pro will be an option at the new address? I do understand the costs. I am trying to determine if it is even an option for me. Thank you!
EG
Expert
•
114.3K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityPaula
Official Employee
•
1.7K Messages
3 years ago
Hello @Garebear Good morning! Thanks for reaching out to check if we will be able to bring gigabit pro to your new home. I would be happy to look into it for us. By the way, I love your username! Brings back memories of all the care bears we had!
If you would please send us a direct message with your name and service address I can check for the gigabit pro option.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0