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Gigabit Plus - Peacock Premium Issues - Part 2
I see they are merging threads but not resolving issues.
Their chat said I had to subscribe and pay and that no one gets it for free. This came from a "floor supervisor".
Hi, my name is Anuj floor supervisor. I see you have been chatting with another team member. Let me review that information so I can pick up right where you left off.
From Agent,
Charles, As I have checked you have been chatting in regards to the Peacock Subscription. Is that correct?
From You,
Yes - I should be continuing to receive that service for "no additional charge" as I am on a Gigabit Plus Internet plan. My Peacock account was linked to my Xfinity account prior to the "update".From You,
There's no link - there's no instructions. Quite frankly - I shouldn't have needed to take any action. This appears to be a massive blunder on Xfinity's part.From Agent,
I can completely understand your concern to but starting from June. 26 2023 Peacock will on paid basis.
From Agent,
For all the customer.
No Responses!