U

Visitor

 • 

8 Messages

Thursday, June 12th, 2025 12:45 PM

Gig speeds for diamond customers

Does anyone know of any deals for gig speeds for diamond customers instead of all the promotions they're offering for new customers 5 year price guarantee

Official Employee

 • 

2K Messages

2 days ago

Howdy user_d9zqb9. Diamond or other customer levels are actually associated with our Xfinity Rewards program. That program that offers perks and unique experiences to Xfinity customers. Common rewards include $1 movie rentals, discounts on Xfinity Mobile devices and accessories, and access to special events or sweepstakes. The program also offers discounts at Universal Parks and Resorts. You can explore various options through this link. The Xfinity Rewards are not actually related with service promotions, or tiers of Internet or TV. We are happy to help browse through these various levels of service with you. Are you curious about the Next Generation speed upgrades, or just moving up the service to our Gigabit level? 

Visitor

 • 

8 Messages

2 days ago

It amazes me years of being with the Xfinity only offered a $10 a month compared to what's on line you post comments you get the same robot response no wonder so many people are leaving Xfinity but if you're new customer you get all the perks.

Official Employee

 • 

2K Messages

user_d9zqb9 Your satisfaction and confidence is always our top priority. Our team here on the forums is based out of our corporate headquarters, and would love to help you browse various options for your location. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

8 Messages

2 days ago

Discount sorry for the typos

forum icon

New to the Community?

Start Here