U

Visitor

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1 Message

Wednesday, June 4th, 2025 2:51 PM

Gift cards

Hello I signed on 2 mobile phones. Just requesting a status on the gift cards. 2 $100 gift cards. For new phones and service.

Official Employee

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2.6K Messages

26 days ago

Hello, @user_el1285 To check the status of your prepaid card, use the Xfinity incentive tracker. You will need to provide your first and last name, home or mobile phone number, and billing ZIP code, or your cable account number. The status can be viewed once your services are activated. You may see various status messages such as "Pending Fulfillment Eligibility," "Qualified," or "Virtual Card Emailed." If you don't see your information, you can contact Xfinity for assistance. Prepaid cards expire six months from the issue date, and unused funds will be lost after that date.

 

For more details see: https://www.xfinity.com/support/articles/faqs-visa-prepaid-card-offers

 

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