Hey there, @user_af4d88! Thanks for coming to the forum with your digital gift card concern. I'd love to see what we can do to help! What kind of trouble are you having? Are you receiving an error message or error code of some kind when attempting to activate the gift card? Have you reached out to our Xfinity Rewards team by chance? You can see ways for contacting them listed at the bottom of the Incentive Tracker, here.
XfinitySara
Official Employee
•
2K Messages
1 year ago
Hey there, @user_af4d88! Thanks for coming to the forum with your digital gift card concern. I'd love to see what we can do to help! What kind of trouble are you having? Are you receiving an error message or error code of some kind when attempting to activate the gift card? Have you reached out to our Xfinity Rewards team by chance? You can see ways for contacting them listed at the bottom of the Incentive Tracker, here.
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