1 Message
Gift card
Hi,
we had received a gift card from Xfinity mobile as welcome gift.
unfortunately we lost it and just found it back but it is expired… we never activated it or used it. Is there any chance you can help us please?
thank you
1 Message
Hi,
we had received a gift card from Xfinity mobile as welcome gift.
unfortunately we lost it and just found it back but it is expired… we never activated it or used it. Is there any chance you can help us please?
thank you
XfinityMarcos
Official Employee
•
2.4K Messages
2 years ago
Hi @user_9dcxcw, how's your weekend treating you so far? I know those gift cards are a huge incentive and are handy in a pinch. We do have a dedicated team that can research these types of circumstances, and I can work with you on this more. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0