Visitor
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1 Message
Gift card reissue
I have a Visa gift card that I received for opening a mobile line. It has expired but it was never used and I'm looking forward to be reissued. Thank you
Visitor
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1 Message
I have a Visa gift card that I received for opening a mobile line. It has expired but it was never used and I'm looking forward to be reissued. Thank you
CCSelena
Problem Solver
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892 Messages
4 years ago
Hi there @user_b74a6b! Thank you so much for reaching out to us here via Forums! I hope this finds you well. We can try to help reissue a gift card by gathering some account information in a DM.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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CCSelena
Problem Solver
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892 Messages
4 years ago
Hi there! Thank you so much for reaching out to us here via DM! I would be more than happy to look into getting a replacement gift card issued. To begin, may I please have your name and full service address?
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