Visitor
•
3 Messages
Gift card incentive not received
I have tried chatting with an agent , I have tried speaking to an agent on the phone who told me it would come through my email, I have been sent to an incentive tracker that supposedly could not find my account number. All I want is for my $200 gift card to show up in my email the way that everybody said it would if I joined Xfinity.


XfinityAbby
Official Employee
•
870 Messages
3 hours ago
Hello @user_6ntbev thank you for reaching out on our community forum! Around what time did you sign up for Xfinity? Also was the incentive included in an internet promotion?
4
0