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Visitor

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1 Message

Monday, June 20th, 2022 8:01 PM

Closed

Gift card expired

Hi, I have a gift card that I never used expire.  It was $50.  Any chance I can get a new card issued?  Thanks!

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Official Employee

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923 Messages

3 years ago

Hi, @user_d7e76f. We can definitely try get it reissued. Please send us a DM with your name and address in full. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://comca.st/3NfowZO

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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