Visitor

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4 Messages

Sunday, May 3rd, 2026 2:37 AM

Gift card error

Everytime I try to redeem a gift card to gamestop I get an error

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Visitor

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4 Messages

28 days ago

These are the errors I am getting

Official Employee

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1.1K Messages

I am sorry to hear you're running into errors @Papibathtub! To help me get this sorted out for you, could you provide a few more details? Is this offer currently listed in your Xfinity Rewards dashboard, or is it something you saw on the general Xfinity website?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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4 Messages

It is in my rewards yes

Official Employee

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3.1K Messages

 

Papibathtub Thank you for confirming. This was for a limited time and while supplies last offer, meaning we have a limited quantity, and it looks like all available eGift cards were redeemed already. I do apologize about that. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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34.4K Messages

28 days ago

@Papibathtub 

Has the gift card expired?

Visitor

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4 Messages

It doesn't say it's expired and when I click on details it freezes

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