New Poster
•
3 Messages
getting service in new construction
Can anyone at Xfinity point me in the right direction? I have a new house that will be closing in 4 or 5 weeks. I need to order a package and have the cable run from the street underground to the inlet on the house. I do have a street address. How do I start this process.
XfinityRaul
Official Employee
•
2.2K Messages
2 years ago
Hello, @Rblackwell71. I hope you're having a great Saturday. Congratulations on your new house. You're definitely in the right place to getting the request to have the line installed to get your home ready for service.
In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
1
0
EG
Expert
•
113.4K Messages
2 years ago
The concern is not "Xfinity Home Security / Devices And Equipment" help related.................................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
timmyjimmy
Visitor
•
1 Message
2 years ago
We are closing on a new construction home in less than a week, and need to order a package and have cable run to the inlet on the house. We have an address and all neighboring homes already have service. Could you please help me get this scheduled?
1
0