Visitor

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1 Message

Monday, November 10th, 2025

Getting ready to cancel my service

Getting ready to cancel my service well I get most of my unused service refund?

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Official Employee

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1.6K Messages

4 hours ago

Good Morning, @user_7sb9ju!  Thank you so much for taking the time to reach out to us here on the Xfinity Forums! That is a great question, your bill would be prorated from the day you cancel services through the end of your billing cycle. I would recommend confirming your current billing dates, and that would give you the best idea for the amount of days that would be prorated back in a refund. Please let us know if you have any other questions/concerns, we are happy to help. 

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