Getting into my email

I have a new phone, and I am no longer getting the permission to sign into my email account. My recovery email is no longer valid, so I am not getting the code I need to sign in there either. I went into a Xfinity store and the only phone number attached to my account is correct, but I still can't get into my email.

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XfinityShawn

Official Employee

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2.3K Messages

9 months ago

user_da2455 Are you referring about your Xfinity email?

3

0

U

user_xz1avs

Visitor

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1 Message

yes my Xfinity email

9 months ago

0

XfinityOrlandoM

Official Employee

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3.2K Messages

@user_xz1avs

Thanks for getting back to us, are you able to access your e-mail by going to https://login.xfinity.com/login ? Or have you tried jumping on the Xfinity app going to the search button and typing in “go to email inbox:?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 months ago

0

Again

Expert

•

33.9K Messages

https://connect.xfinity.com/appsuite

To sign in to webmail.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

9 months ago

0

Customer Service

user_da2455

Getting into my email

XfinityShawn

user_xz1avs

XfinityOrlandoM

Again

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