Getting in Touch with Construction or Engineering Department

I am looking to relocate existing fiber optic lines, but I have been unable to find support or information on getting in touch with a construction department. I am located in the Denver area. Any help would be greatly appreciated.

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XfinityRaf

Official Employee

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1.4K Messages

1 year ago

Good afternoon @bkelley1235. Can you confirm the reason you would like to move the lines?

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bk1235

Visitor

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3 Messages

@XfinityRaf The fiber optic lines are located outside the easement, and we would like to move it into the easement.

1 year ago

0

XfinityBenjaminM

Official Employee

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3.1K Messages

bkelley1235 We'll be happy to see if this is possible. We would likely have to send someone out to determine if the relocation can be done. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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1 year ago

0

Customer Service

bk1235

Getting in Touch with Construction or Engineering Department

XfinityRaf

bk1235

XfinityBenjaminM

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