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bkelley1235
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Thursday, June 19th, 2025 11:08 PM

Getting in Touch with Construction or Engineering Department

I am looking to relocate existing fiber optic lines, but I have been unable to find support or information on getting in touch with a construction department. I am located in the Denver area. Any help would be greatly appreciated. 

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14 hours ago

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XfinityRaf

Official Employee

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1 day ago

Good afternoon @bkelley1235. Can you confirm the reason you would like to move the lines? 

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bkelley1235

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@XfinityRaf​ The fiber optic lines are located outside the easement, and we would like to move it into the easement.

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14 hours ago

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XfinityBenjaminM

Official Employee

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2.2K Messages

bkelley1235 We'll be happy to see if this is possible. We would likely have to send someone out to determine if the relocation can be done. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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14 hours ago

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