Visitor
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2 Messages
Getting a replacement box for new apartment after roach infestation
I moved into an apartment with a roach infestation a few months ago and will be moving into a new one soon. Due to the potential of my current Xfinity internet box having eggs and/or live roaches, I wanted to know how I could get a new internet box and what to do with the current one.
XfinityAlfonso
Official Employee
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2.7K Messages
3 hours ago
Hello user_2ftqe3 thanks so much for reaching out here on our Xfinity Forums! Returning a defective piece of Xfinity equipment can be done quickly and easily by visiting one of our local stores. Our Xfinity Store Locator makes this a simple process, as you can set up a free visit anytime during operating hours.
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