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user_ph0y7m
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Monday, May 12th, 2025 3:40 AM

Get started kit confirmation email

I recently signed up for xfinity wfi and Ive never received a confirmation email for the self starter kit. I work from home so I will need to get my Internet set up as soon as possible. Is there a way to see if I actually ordered it or if it’s on the way?

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Updated 

13 hours ago

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EG

Expert

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110.3K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBrianH

Official Employee

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1.3K Messages

13 hours ago

 

user_ph0y7m Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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