1 Message
Get Rid of the Bots
"Customer Service" at xfinity is a joke. I'm tired of a bot asking never ending questions that don't address my issue. There's no connection to a real person. I'm at my wit's end. Surely dish would be easier to deal with!
XfinityAlyssaA
Official Employee
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1.8K Messages
1 year ago
Good evening @user_e2s4ed, and thank you for reaching out on our Community Forums regarding your experience, we appreciate your feedback and apologize for any frustrations trying to connect to a real person. Rest assured our Communities team is here to help with any questions or concerns you may have. May I ask what issues you are currently experiencing?
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user_ma1iwf
2 Messages
1 year ago
It's gotten outrageous. It's like they want you to get frustrated.
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