Visitor
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1 Message
Get comcast equipment off my private property
I own a trailer park in GA. Comcast is a pain. Today, 8 guys showed up to " bury 15 feet of cable. I was not contacted beforehand! They drove two big trucks over yards creating ruts. They were rude. I called police . I do not want Comcast or their equipment on my property. I want it removed!
judy [Edited: "Personal Information"]
XfinityMarshante
Official Employee
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1.1K Messages
2 hours ago
Hello @user_6m7ayk, thank you for taking the time to leave a post. Sorry this happened, and I completely understand why you’re upset. Having crews enter your private property without prior notice, drive heavy vehicles across your land, and then experience disrespectful behavior is unacceptable. Anyone would be frustrated and concerned in that situation. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, click the "New message" icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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