Visitor
•
1 Message
Get an email, can't read.It says the email something , but I didn't order anything
Got an email, can't read.It says I ordered something and then it says something about twenty days , I wanna know what they're talking about , cause I didn't order anything
XfinityMelinda
Official Employee
•
475 Messages
6 hours ago
Hello @user_qszhma! Thank you for reaching out to us on our Community Forum. We understand how concerning it can be to receive an email about an order you don’t recognize.
If you’re unfamiliar with the order, we recommend not clicking any links or attachments within the email. You can instead sign in directly to our Xfinity app or your account online to review your account and any activity.
To help us better understand what you received, was the email sent to your Xfinity email address or a personal email address?
You can also review our steps for protecting yourself from suspicious communications. We’re here to help!
0
0