Visitor
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6 Messages
gateway rental charge
I noticed while visiting the Xfinity internet site there was an offer. The offer was for 2 years and would drop my internet charges to $75.00 which sounded tempting. The catch was after 2 years my Gateway rental fee would increase to $25.00 a month. I currently pay 15.00 a month. Has anyone else seen this offer and has any thoughts on it? I just curious to know if the Gateway Rental fee will go up regardless??? I'm in the process of trying to replace the Xfinity Gateway with a store-bought one. The first attempt was unsuccessful.
XfinityAlyssaA
Official Employee
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1.9K Messages
8 months ago
Good afternoon @user_ff7c1f, and happy Sunday, we hope you are having a wonderful weekend and appreciate you reaching out on our Community Forums, we appreciate it. I see that you are looking into offers on our website to lower your Internet bill and are glad to hear that you might have found an offer you are interested in. Rest assured, our team is here to help with any questions you have. Our gateway rental fees are still $15/month unless included at a discounted rate through a promotion. It sounds like you are referring to our xFi Complete which is $25/month and includes our gateway rental and unlimited data as well as advanced security which protects your mobile devices from cyber threats while you're away from home. For additional information on xFi Complete, I have included the following link https://www.xfinity.com/support/articles/xfi-advantage-faqs. Do you have any questions on xFi Complete we can help with? Do you need any assistance with exploring or signing up for a new offer?
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