Gateway modem

user_i6lldh, Hi there! Thanks for taking the time to reach out. I can definitely understand the frustration caused by not having that power cord, especially when you just want to get up and running right away. I appreciate you letting us know. We’ll make sure this gets resolved for you. I can send out a replacement right away, or if you prefer a faster option, you can also stop by your nearest Xfinity Store and pick one up same-day. Please let me know which option works best for you, and I’ll take care of the next steps. We’ll make sure you’re able to get your Gateway up and running as quickly as possible.