Visitor
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1 Message
Gateway modem
I was told by an Xfinity employee that I could get an Xfinity gateway mod on for free. Is this true
Visitor
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1 Message
I was told by an Xfinity employee that I could get an Xfinity gateway mod on for free. Is this true
XfinityRoberto
Official Employee
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2.2K Messages
1 day ago
Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding your modem concerns. @user_vygsvd, some of our new internet packages comes with the modem rental included at no charge for you.
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EG
Expert
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115.9K Messages
7 hours ago
Concern moved here to the Customer Service help section.
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BruceW
Gold Problem Solver
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27.1K Messages
7 hours ago
"Free" is on overstatement. "Included with some plans at no extra charge" would be more accurate. They build the cost of the device into the cost of the plan, rather than listing it is an additional charge.
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