New Poster
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1 Message
Gateway modem
Anyone else upgrade to gateway service and never get the gateway modem? it has been 2 weeks and when i call they say it will be sent soon....I am ready to cancel that service. I wish I had other options for internet in my area. Customer service is severely lacking with comcast.
CheapestGamer
Contributor
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215 Messages
5 years ago
They were certainly the better (and faster) option than the phone company, who wanted to charge us $30 a month for UNDER 1Mbps internet.
I just wish we had other options here too.
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user_RobertB
Contributor
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350 Messages
5 years ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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