Visitor
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1 Message
GameStop $10 Gift card
I tried to redeem this rewards offer for GameStop gift card yesterday, it shows on the list but when I click on it most information comes out blank even the terms wouldn’t load correctly. After pressing the claim reward button, it shows a message saying it’s not available to me. Tried it again today same results.
XfinityThomasC
Official Employee
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3.3K Messages
4 days ago
Hello, @user_f150mo lets check the status of this offer and work to get it redeemed. Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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