ghmilian's profile

New Poster

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2 Messages

Mon, Aug 17, 2020 9:00 AM

Closed

Frustrating to call customer service

WHY is it so difficulkt to deal with Xfinity with all of the competition there is. I have call 8 times and all 8 times my order of a TV box is wrong. Today I received the WRONG order again.

Accepted Solution

ghmilian

New Poster

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2 Messages

1 y ago

After 8 phone calls to request new TV boxes that I needed, I finally connected to the best customer service rep and she sent me the correct TV boxes. 

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

You could’ve just made a detailed post about your issue minus any personal information and an Official Employee can try to help you out

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