GLouie's profile

Visitor

 • 

3 Messages

Thursday, February 15th, 2024 5:02 PM

Closed

Friend's Comcast.net account hacked

My friend in another state has had his Comcast account hacked. Many of us (his friends) are getting phish spam mails asking for help buying gift cards, and at least one message was read and responded to by the hacker. I do not know if he has VOIP and cell service also on Xfinity, but his phone number I have does not connect, so we have no way to contact him. Anything we can do, even though we are in another state?

Official Employee

 • 

1.3K Messages

1 year ago

Hello @GLouie. The best action to take with this, is to adjust your spam settings on your email to have them automatically sent to that folder and deleted. 

forum icon

New to the Community?

Start Here