Visitor

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4 Messages

Saturday, January 24th, 2026 3:13 PM

Free Xfi Pods for Dead Spot

Hi, I had an xfinity tech at my home yesterday and it was witnessed by him that I have a dead spot in my home where connection is lost and then reconnects when walking back to another area of the home. How do I go about getting a free xfi pod to solve this issue?

Oldest First
Selected Oldest First

Official Employee

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2.9K Messages

4 hours ago

Thanks for reaching out to us, as a customer myself who lives in an older home where I don't get Wi-Fi connection all over, we now offer what's called our awesome Xfinity Pro https://www.xfinity.com/learn/internet-service/xpro This comes with the Wi-Fi extender, the Xfinity modem and the  Wi-Fi backup pro extender.

 

 

I'll be happy to get this order set up for you,  all you have to do is send me a direct message including your first and last name and complete service address

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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