Hi, @user_sl4o8x. We appreciate you reaching out over the Xfinity Community Forums to address the commercial that you saw. It sounds like it may have been for Xfinity Cybersecure which helps protect your home network and connected devices from online threats. It’s a great addition that we recently launched here at Xfinity.
Not a traditional full client-side antivirus software program like Norton or McAfee (it cannot inspect files, memory, or apps directly on your phone or computer). It is a network-level security tool (now part of Xfinity Shield) that runs on your Xfinity Gateway to block known phishing sites, malware, and unauthorized remote access to smart home devices.
EG
Expert
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122.8K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNasser
Official Employee
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23 Messages
1 day ago
Thanks for moving post over, @EG.
Hi, @user_sl4o8x. We appreciate you reaching out over the Xfinity Community Forums to address the commercial that you saw. It sounds like it may have been for Xfinity Cybersecure which helps protect your home network and connected devices from online threats. It’s a great addition that we recently launched here at Xfinity.
For more details about Xfinity Cybersecure and what it provides, feel free follow this link to: https://www.xfinity.com/hub/internet/cybersecure
Does that sound familiar?
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EG
Expert
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122.8K Messages
10 hours ago
@user_sl4o8x
Not a traditional full client-side antivirus software program like Norton or McAfee (it cannot inspect files, memory, or apps directly on your phone or computer). It is a network-level security tool (now part of Xfinity Shield) that runs on your Xfinity Gateway to block known phishing sites, malware, and unauthorized remote access to smart home devices.
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