Visitor
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1 Message
Free rewards movies
Why have you stopped letting customers know when free movies are available via rewards program, on the cable menu? I’ve missed a few movies and now I find myself checking on the app instead of the convenience of just knowing from the cable tv menu?
XfinityAdrienne
Official Employee
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909 Messages
7 days ago
Hey there, Manny99! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear that you are not seeing the free Movie Rewards, free movies available through Xfinity Rewards will appear on your Xfinity cable box, specifically within the "On Demand" section where you can browse and select them to watch; you can access them by navigating to the Xfinity Rewards section on your cable box or through the Xfinity app. Are you not able to see any of the free movies available in the On-Demand section? Have you completed any troubleshooting steps?
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EG
Expert
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107.1K Messages
7 days ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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