Free Pod Offer

I received an email saying I was eligible for a free pod. I did what the offer said to do, but then it just closed out, and did not tell me how I would get the pod. When I went back into it, it said I was ineligible. It has been at least a month, so I am guessing the offer did not go through. What do I need to do to get the pod?

Responses

EG

Expert

•

111.5K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityOrlandoM

Official Employee

•

2.2K Messages

1 year ago

@mnab

Thanks for adding the post, I do apologize if you weren't able to redeem the Wi-Fi boots extender pod . I'll be happy to create a ticket to get those parts shipped out to you.

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To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address

0

Customer Service

mnab

Free Pod Offer

EG

XfinityOrlandoM

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