Thanks for posting on our community forums, user_3pa89k. I'm sorry to hear Peacock is not working properly on your end. Are you getting an error message or code when you try to access the app? Is this happening on other devices as well?
Thank you for reaching out to us here @user_zj8iwr. Was that Peacock service added through a rewards offer, the Gigabit or higher internet service or the Stream saver service?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
The account was within the last month. I have tried on my TV to set up the free account bt it says it will be $4.99 per month. I want to take advantage of the reward of Peacock.
user_9yu0rd Thank you for reaching out to our community forum so we can help with your Peacock subscription. Where did you see the offer for $4.99 per month? You can find details to activate a Peacock Premium offer you claimed as a Reward here.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDilary
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3.2K Messages
1 year ago
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user_zj8iwr
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1 year ago
when I try to open peacock on the tv it asks me to pay for the subscription. how do I access? Is there a code? how do I do it
thanks
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