Free Peacock Subscription

Have had free peacock thru xfinity rewards for a year and now unable to access, says I need to subscribe. Peacock not listed under settings, my apps.

Unable to "re-activate". Spent over an hour with customer service, refresh, etc. Would someone please "activate" my subscription.

Responses

XfinityRaf

Official Employee

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870 Messages

10 months ago

Good afternoon @esty808. Are you logging into Peacock with the same email you used to redeem the reward?

2

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esty808

Visitor

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2 Messages

@XfinityRaf Yes, same email. Xfinity needs to reactivate my subscription, please.

10 months ago

0

Thanks for confirming, @esty808! Have you recently reviewed the instructions (and notes) for Diamond and Platinum tier Xfinity Rewards customers, here? This is a great place to start when having issues activating your Peacock Premium reward.

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10 months ago

0

Customer Service

esty808

Free Peacock Subscription

XfinityRaf

esty808

XfinitySara

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