Visitor

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1 Message

Thursday, October 16th, 2025

Free Peacock Reward

Hello,

I cannot activate the free Peacock subscription promised to me as an Xfinity reward, and opened an ECM Ticket last month. How can I get any update on my issue?

Thanks. 

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Official Employee

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2K Messages

51 minutes ago

Hello @user_ddjyxo, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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