Free peacock premium LIES

I’ve been going between xfinity and peacock for a week. “I will be sure not to transfer you to another agent to make you repeat everything” and yet I was transferred more than 3 times in every single call. One call I was transferred 5 times and the last two never told they were moving me along to be someone else’s problem. I’m ready to quit xfinity at this point. How ridiculous for customer service to tell me to do their job and keep calling somewhere else to get my own solution. The website is down so they can’t get answers, well HOW AM I SUPPOSED TO GET ANSWERS THEN?? The lack of professionalism is next level here.