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1 Message

Tuesday, March 10th, 2026 11:28 PM

Free peacock for diamond members

Hi, my peacock is saying I’m not eligible when I been watching peacock for 2 months and a diamond member. Can someone please fix this

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Official Employee

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3.1K Messages

6 hours ago

 

Thank you for posting on our community forums, user_nk75aq. I'm sorry to hear the Peacock subscription stopped working. We'd be happy to check what is going on. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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