Visitor
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15 Messages
Free mario merch and poster text!
I got a text about free mario merch and poster. I went to my nearest comcast center after work and the employee inside laughed in my face! I was like what is wrong and he informed me that the person just before me asked the same thing and he told them what he was going to tell me. Nothing is free. I had to buy something from him. I informed him I was already a customer for years and he told me yeah its horrible go some where else.
Now I understand the famous customer support claims from this. I wont be a customer much longer. How horrid. Oh I asked for his name. He said it was Kai, and then he left to the back room. It was was Walerga rd in antelopa ca. suit 101b.
you should be ashamed of yourselves for false advertising. poor service and rude.
XfinityShawn
Official Employee
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2.3K Messages
14 hours ago
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critesg83
Visitor
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15 Messages
14 hours ago
I would love for an answer if it is really free or not? I mean you said it was thats why I went. So if it is free I would really like it instead of these vile games comcast wants to play
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critesg83
Visitor
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15 Messages
12 hours ago
Shawn, What did I confirm? That the promotion didn't explicitly say free? I didn't confirm it, I admitted it freely and yes will now confirm it, now. What Im asking you about is what is meant by the promotion "on us". Everyone I talk to says that in that setting for a store promotion it means free or no charge. There was no mention of buying anything extra, just for being a customer. It does sound like I am confused, so could you help me and explain to me why the promotion says "on us". What are you offering.
(edited)
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