Free mario merch and poster text!

I asked to see the supervisor. Kai told me is name was Ray or something and the other associates in the store told me to leave. I told them that this is the reason Comcast is losing customers. They have a bad reputation and they agreed and continued to kick me out and told me to try somewhere else. They would not even look at the adverstisement to to me from Comcast saying there was a free poster. They admitted they had to poster but told me i had to buy a new phone to be eligible to get it. 

Check the cameras. I actually went back in 3 times very upset and they told me to get out each time. 

@critesg83​

I would love for an answer if it is really free or not? I mean you said it was thats why I went. So if it is free I would really like it instead of these vile games comcast wants to play 

Did it tell you to go to a store?

You sent it... here is the word for word.

Mario merch alert!

Visit your local Xfinity Store for Mario swag and an exlusive movie poster on us!  

So yes, most people would say that visiting a local store is the same as going to a store and that by saying its on us..... means that its free... no charge.  I feel like your trying to say im stupid now. 

100 billion dollar company and wont give out a free poster after saying you will. bait and switch.... pathetic 

probably illegal to be honest

Also pretty sure im talking to an AI bot... waited on phone for 2 hours to talk to an Ai bot.... now i see why stock price is at all time lows. 

@critesg83 I can confirm the Mario poster is a Xfinity Member benefit and is available until supplies last. Were you able to visit a different store or was this the closest to you? 

It was the closest one to me. The one I got my modem at before. I shouldn't have to travel to a farther location because those employees decided they were going rogue. 

@critesg83 You're right. I was wondering if you'd tried a different store. I'll go ahead and pass along the feedback you shared. Can you tell me approximately the time and date of your initial visit?

@critesg83 We take your concerns very seriously which is why I'm asking about the time and dates, so I may include this in my report. I can confirm that store is a Business Partner Store. Your nearest Xfinity Corporate Store is located: 1162 Roseville Parkway, Roseville CA 95678. Their hours are: